Chief Executive Officer, Author
Custom Learning Systems Group Ltd.
Brian Lee CSP, HoF is one of North America's leading experts on Healthcare Patient Satisfaction and is the author of 10 books, including "Skillful Physician Communication"; and "Keep Your Nurses and Healthcare Professionals for Life". Brian founded Custom Learning Systems Group in 1984 and the annual Healthcare Service Excellence Conference, now in its 23rd year. He has been awarded the designation of CSP, Certiļ¬ed Speaking Professional, by the National Speakers Association and was inducted into the Speakers Hall of Fame. Brian has spoken in every state and province in North America and in 14 countries worldwide, regularly delivering presentations to Rural, State, Quality, long-term care, and National healthcare associations.
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C1: Secrets of the Staffing Fix
Tuesday, March 12, 2024
2:15 PM - 3:05 PM EST
