Leaders need to give constructive feedback to their bosses and to subordinates that will be received in a manner that leads to positive behavior change. The goal is to preserve and enhance the relationship. Many of us are unaware of how we may be coming across by inattentive listening, interrupting, non-effective body language, and poor verbal and written communication. This workshop will give insight and techniques to improve your leadership and management skills in these areas. Attendee participation and case examples will be utilized to teach these skills.
Learning Objectives:
Manage interpersonal skills such as listening, verbal and body language
Discover how effective feedback techniques are the cornerstone of a healthy working relationship
Demonstrate your skills on when to speak, when to listen and how to respond
