G3: Where Does the Time Go?

Healthcare operations never close. Even when the medical practice closes, patients present to emergency rooms or call the office to reach the on-call physician at all hours of the day. Medical practice leaders work longer hours, but most feel like the time is never enough. There are constantly more tasks to do, more issues to resolve and more drama to smooth over. And those are just the fires. High-performing leaders know that they cannot simply work in reaction to these issues. They also need to plan and strategize for changes that are coming and how to best meet the needs of their patients, employees and physicians. As early as 1969, “dysfunctional energy expended” was identified as a major impediment to organizational effectiveness. But just like willpower won't drive anyone to the gym or walk them to the produce section of the grocery store, it takes more than knowledge to garner great results! Through this session, leaders will explore where the time leaks from their day. They will learn strategies for simplifying their workload and for optimizing their interactions with patients and providers.