Healthcare is unaffordable for most Americans and their employers. This is due to complex systems, created by third parties, where there is no transparent pricing and bureaucratic gatekeepers prevent the timely connection between doctors and patients. To address this issue, there is a rapidly growing movement to embrace direct contracting between healthcare provider organizations and employers and other entities to provide specialized care directly to patients. This presentation will review the crucial role of nurse navigators in the direct contracting process. Nurse navigators can help ensure that patients receive appropriate and high-quality care while also contributing to the overall success of the direct contracting model by optimizing patient outcomes and managing costs. They help coordinate appointments, tests and treatments, ensuring seamless communication among medical groups and specialists involved in a patient's care. Attendees will learn about how nurse navigators boost patient education and communication with other healthcare team members, as well as the impacts they can have to alleviate burnout through management of paperwork, referrals and approvals— allowing physicians to focus more on delivering medical expertise and treatment.
Learning Objectives:
Discover how nurse navigators can assure patients receive personalized, timely care
Produce patient-navigation strategies to optimize healthcare resource utilization by avoiding unnecessary tests, treatments and hospitalizations
Manage nurse navigators to enable consumer-focused strategies to optimize revenue, decrease administrative workload and exceed expectation of the patient experience