I2: Unlocking Growth and Sustainability: Strategies for Enhancing Medical Group Performance

Thursday, March 14, 2024

10:10 AM - 11:00 AM EST

Speaker(s)

Paul Osborne, MBA

Managing Director
Berkeley Research Group

Session Slides
Garrett Mann, MHA

Associate Director
BRG
Debora Hennessy, MS

Assistant Vice President of Operations
Griffin Faculty Physicians

Moderator(s)

Chris Harrop

Senior Editorial Manager
MGMA

Medical groups play a vital role within health systems, delivering essential care to communities and facilitating engagement with various health system services. Yet the path to achieving optimal financial performance is riddled with challenges. Addressing cost pressures, labor shortages, productivity issues, and referral leakage is pivotal for successful operations. In this presentation, we delve into the journey undertaken by Griffin Faculty Physicians (GFP) to elevate patient access, amplify clinic volumes, and cultivate in-network referrals.

Learning Objectives:

Produce improved patient access for enhanced clinic volumes via workflow redesign, standardized provider schedules, and implementation of technology, AI, and automation
Use a central referral office for referral coordination, elimination of barriers, and better comprehension of referral patterns and in-network service offerings
Employ standardized methodologies and business intelligence tools to sustain operational process improvements